Counting Scales Troubleshooting

Issue Probable Cause Solution

Beeps and display flashes Limit value enabled
  • Press the Total key. Press the PLUS key. Press the CLEAR key. Press ENTER to return to the weigh mode.
  • Battery Models - Press the TOTAL key twice. Enter "0" from the numeric keypad and press ENTER. Press TOTAL to return to the weigh mode.
Does not return to ZERO. Does not repeat known weight. Bind
  • Check for debris under platform.
  • Check for objects leaning against the platform.
Does not return to ZERO. Does not repeat known weight. Defective load cell
  • Call for service.
Incorrect count Sample size too small.
  • Resample the product using a larger quantity of pieces.
Incorrect count Pieces weighed are not uniform
  • Resample the product using a larger quantity of pieces.
"LoBAtt" Batteries below 7 vdc
  • Replace batteries.
No display No power
  • Check to ensure power cord is plugged into the outlet.
  • Check circuit breaker.