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Issue
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Probable Cause
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Solution
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Inaccurate weights
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Uneven surface, uneven heights.
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- Place scale on clean flat surface. Make sure all corners are evenly supported and not tipping back and forth.
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Inaccurate weights
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Obstructions, debris
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- Clean out around and under scale. Make sure no foreign objects are wedged under scale.
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Platform rigid and not oscillating
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Broken suspension parts.
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Platform rigid and not oscillating
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Obstructions, debris
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- Clean out around and under scale. Make sure no foreign objects are wedged under scale.
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Scale stays on zero with weight applied.
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Broken or cut cable.
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- Make sure load cell cable is undamaged. If equipped with quick disconnect, make sure cable is fully plugged in.
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Weight display not returning to Zero
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Obstructions, debris
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- Clean out around and under scale. Make sure no foreign objects are wedged under scale.
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Weight display not returning to Zero
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Uneven surface, uneven heights
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- Place scale on clean flat surface. Make sure all corners are evenly supported and not tipping back and forth.
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Weight display not returning to Zero
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Defective load cell
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Weight display unstable
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Broken or cut cable.
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- Make sure load cell cable is undamaged. If equipped with quick disconnect, make sure cable is fully plugged in.
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Weight display unstable
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Defective load cell
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Weight display unstable
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Excessive vibration
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- Dampen source of vibration with shock absorbing material i.e. Rubber mounting assembly.
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