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ULTEGRA FREQUENTLY ASKED QUESTIONS
Q: What is the maximum capacity of the Ultegra? (how heavy can it weigh?)
A: The Ultegra has a capacity of 150 lbs (67.5 kg) displayed in 0.05 lbs (0.02 kg) graduations.
For applications where heavier packages will be weighed we offer a 250 lbs (113.4 kg) Ultegra Max scale.
Q: What kind of computer do I need to use with an Ultegra?
A: The Ultegra works with any PC with a USB port.
Fairbanks does not provide the actual shipping software.
Q: Why would someone need a roller-ball top version?
A: The roller-ball top version is extremely handy in applications where the volume of packages is high or where the average weight of the packages is heavy.
No need to actually lift the package as the roller-ball top allows for packages to easily be rolled or slid on and off the scale. This is also extremely effcient in
applications where the Ultegra is placed in a conveyor line.
Q: Is there a weight display on the Ultegra?
A: Yes. The Ultegra features a 0.5 inch LCD display built into the side of the scale. When using shipping software, the weight is displayed in the shipping software as well.
For applications where a second display is required, the optional 1520 Remote Display is available featuring a 1.5 inch LCD display.
Q: Why would someone need a Remote Display?
A: If the Ultegra is mounted in a counter, use of the Remote Display makes viewing the weight easier.
Additionally, if the scale is being used in a commercial application (charging customers based on the scale weights)
your local Weights and Measures officials may mandate a customer display such as the 1520 Remote Display.
This varies from state to state.
Q: Do I need to calibrate my Ultegra when it arrives?
A: Each Ultegra ships factory calibrated.
If the Ultegra is being used in a commercial application (charging customers based on the scale weights)
your local Weights and Measures officials may mandate the scale be calibrated on site and registered with the local Weights and Measures office.
This varies from state to state.
You should contact your local Weights and Measures office for details about any requirements in your area.
Q: How do I power the Ultegra Scale?
A: The Ultegra is conveniently powered through its USB port, assuming the cable is connected to a computer's USB A port. The scale can also be powered through an AC adapter (sold separately).
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