Service
Fairbanks is more than just scales. It's a network of over 250 certified service technicians representing more than 2700 years of combined experience, each factory-trained and equipped with the latest diagnostic and repair tools. It's a network of dedicated service personnel with the right equipment that deliver a reputation for service that could only be expected from Fairbanks. It's everything you need to get the job done right and on time the first time, to keep your operation running at peak performance. It's the most comprehensive 24/7 service network in the weights and measurement industry, a total system built to meet the demanding standards of your industry.
Minimize disruption to your daily business operations, while limiting COVID- 19 exposure.
Eliminate the need for face-to-face contact. During scale calibration your Fairbanks Technician can control the entire process remotely by using a handheld device that talks directly to your scale instrument via our secure Web App. The Tech never has to enter your scale house again!
Speed up the calibration process, minimize the time your scale is unavailable, and maintain employee safety protocols.
The scale Test Report is sent via email to the customer after the calibration is completed.
Don’t wait for a schedule visit, with Remote Access to the scale instrument, issues can be analyzed and evaluated to quickly get YOU operational.
Or request Contact-Free Service at Fairbanks.com