Truck Scales Troubleshooting

Issue Probable Cause Solution

Display does not light up AC power not present
  • Ensure unit is plugged in.
  • Check power to the outlet
Display locked up Possible power surge
  • Recycle AC power to the indicator
Display returns to zero slowly when truck exits the scale Debris binding platform
  • Clean around edges and underneath to ensure the platform has free movement
Weights are off Debris binding platform
  • Clean around edges and underneath to ensure the platform has free movement
Weights are off Display in wrong units
  • Clean around edges and underneath to ensure the platform has free movement
ZERO key does not respond Unit is in "net" mode
  • Check to ensure the unit is in the "gross weighing mode."