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Issue
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Probable Cause
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Solution
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Display does not light up
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AC power not present
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- Ensure unit is plugged in.
- Check power to the outlet.
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Display locked up
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Possible power surge
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- Recycle AC power to the indicator
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Keypad does not respond
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Possible power surge
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- Recycle AC power to the indicator.
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Weights are not correct
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Mechanical bind
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- Check for debris under platform. Check for objects leaning against the platform.
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Weights are not correct
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Wrong units
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- Check to be sure scale is in the desired units.
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ZERO key does not respond
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Unit is in "net" mode
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- Check to ensure the unit is in the "gross weighing mode."
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