Weighing Assemblies Troubleshooting

Issue	Probable Cause	Solution
Does not return to ZERO does not repeat known weight	Bind	Check for platform bind. Check load cell installation for plumb, square, and level. Check all mounting brackets and hardware for proper torque.
Does not return to ZERO does not repeat known weight	Load cell cable damaged	Check for broken or cut load cell cable. Check for physical damage to load cell. Check housing of load cell for loose or missing weigh element covers.
Erratic weights	Load cell cable damaged	Check for broken or cut load cell cable. Check for physical damage to load cell. Check housing of load cell for loose or missing weigh element covers.
Erratic weights	Bind	Check for platform bind. Check load cell installation for plumb, square, and level. Check load cell suspension points for free movement.
High output signal load cell	Improper loading	Check for equal load on all load cells
High output signal load cell	Load cell cable damaged	Check for broken or cut load cell fro cable. Check for physical damage to load cell. Check housing of load cell for loose or missing weigh element covers.
Low output signal load cell	Load cell cable damaged	Check for broken or cut load cell fro cable. Check for physical damage to load cell. Check housing of load cell for loose or missing weigh element covers.
Low output signal load cell	Improper loading	Check for equal load on all load cells
No output signal from load cell	Load cell cable damaged	Check for broken or cut load cell cable. Check for physical damage to load cell. Check housing of load cell for loose or missing weigh element covers.
No output signal from load cell	Instrument not working Properly	Check power supply. Check if instrument is turned on. Review Instrumentation FAQ
No output signal from load cell	Bad cable connections	Check connections at balance box and or at instrument.
Tank / Vessel rocks from side to side	Improper loading	Check for equal load on all load cell assemblies.
Tank / Vessel rocks from side to side	Broken or damaged mounting hardware	Checking all mounting hardware for proper torque. Check all mounting hardware for physical damage.